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+353 861960960

Dunleer, Co. Louth, Ireland

©2018 BY MARTINA LENNON ONLINE BUSINESS SUPPORT.

Welcome to

Martina Lennon Online Business Support

As a Virtual Assistant I provide admin support to busy professionals and small business owners, so they have more free time to focus on their core business development.

 

If you're running at capacity and could do with more hours in your day, then feel free to take a look at my services and see how I can help support you and your business.

Services

Administration

With an exceptional knowledge of Microsoft Office, I can help you with all your administration needs:

  • Compile, maintain and update databases and CRM’s

  • Collate business cards into an excel sheet for uploading to CRM’s or address books

  • Format Word documents and PowerPoint presentations

  • Document maintenance and control

  • Turn raw data into clear PowerPoint presentations and compile research findings, audio transcriptions and handwritten notes into Word Documents

  • Proofread documents

  • Set up and/or Maintenance of Social Media accounts

  • Data Entry

  • Compile/run reports

  • Create/edit/Format templates, guides and procedures

PA Services

I can help you spend your time on your job while I do mine with some of my PA services below:

 

  • Travel Management (Travel, itineraries and Accommodation)

  • Data mining and online Research

  • Email Management, detox, labels, folders and filters

  • Schedule Appointments

  • Order supplies/equipment/software

Credit Control

I can issue invoices and chase overdue payments ensuring customers are invoiced on time and that unpaid invoices are followed through to receipt.

Customer Service Support

Do you want to:

- Retain valuable business?

- Receive excellent references?

- Gain a massive competitive advantage? 

 

If the answer is YES, 

 

then exceptional customer service is a must. 

 

I can...

  • Respond to email queries

  • Email/call customers on your behalf

  • Provide information about products/services

  • Take orders

  • Schedule appointments

  • Respond to customer complaints 

 

 *Please note - I do not offer a call answering service 

Event Coordination

I can take control of sourcing venues, organising catering, sending invitations, managing RSVP’s and responding to queries. Giving you more time to enjoy the occasion.

Lifestyle Management

If you're in need of a more harmonious work life balance why not let me take over some of your personal duties such as buying gifts, booking restaurants, paying bills and planning/booking holidays and events. 

Rates

I offer different packages tailored to suit your business needs and budget

Hourly:  I charge an hourly rate of €35 – I use an online tool to track my time, round up or down to the nearest 15 minutes and send you a time report with your invoice so you can see a full breakdown of hours.

Retainer: If you know you’d like a set amount of hours each month then a retainer is the perfect choice. You don’t have to worry about spiralling costs and extra hours can be added if needed.  Also if you decide to book 20 hours or more then you get a reduced hourly rate of €30.

Project:  Sometimes it’s easier to set a fixed price for a particular task such as event co-ordination. An initial quote is given based on the scope of the project but can be subject to revision if the perimeters of the project later change.

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